CITADEL//MATRIX

Custom software for nonprofits · Michigan More mission.
Less paperwork.

Program intake and applications, volunteer and participant tracking, scheduling, and reporting for boards and funders — custom software built to order for Michigan nonprofits and public organizations.

Plan your project Start a request
Industry specIND_03
  • FORNonprofits · public orgsMichigan
  • TRACKSPrograms · people · outcomesone place
  • REPORTSBoards · fundersfrom live records
  • MODELBuilt to ordernot a product

01 What teams build

Time back
for the mission.

Typical needs for nonprofits and public organizations. Examples, not client work — your requirements decide what is built.

  • npo.intake

    Program intake and applications

    Online applications and intake that collect complete information and route it for review.

  • npo.people

    Participant and volunteer records

    One place for the people you serve and the people who help, with the right access for each role.

  • npo.schedule

    Scheduling and shifts

    Programs, appointments, and volunteer shifts coordinated without a chain of emails.

  • npo.services

    Service records

    Services delivered, recorded consistently, so reporting is accurate and quick.

  • npo.reports

    Reports for boards and funders

    Activity and outcome reports built from the records you already keep.

  • npo.web

    Public-facing website

    A clear website for the people you serve, your supporters, and your community.

02 Signs it’s time

When admin
eats into programs.

  • Applications arrive on paper and by email. Staff re-type them before any review can start.

  • Volunteer coordination happens in group texts. Shifts change, and someone always misses the update.

  • Each program keeps its own spreadsheet. The same person appears in five files with five spellings.

  • Funder reports take weeks. Numbers are pulled from many places and checked by hand.

  • Staff time goes to data entry. The work that matters most waits behind the admin.

  • Sensitive information is spread around. Records sit in personal drives and inboxes instead of one controlled place.

03 Modules that fit

Where to
read next.

04 Queries

Nonprofit
questions.

npo.01What software do nonprofits commonly need?

Typical needs include program intake and applications, volunteer and participant tracking, scheduling, service records, and reports for boards and funders. Many organizations start with the process that takes the most staff time.

npo.02Can it replace a patchwork of forms and spreadsheets?

That is a common starting point. We look at how the forms and spreadsheets are really used, then design software that keeps the information in one place.

npo.03How is a nonprofit project priced?

The same way as every project: after we meet and gather your requirements, we send you a quote based on those requirements.

05 Start with a request

Which task should
take less of your week?

Tell us about the program or process that takes the most staff time.